SquareTrade 2-Year Home AV Protection Plan ($50-75)

Philips DVD player - Squaretrade 2 year warranty

I purchased Squaretrade 2 years warranty online from Amazon while purchasing Philips 9" portable DVD player, the warranty cost was 7 $ . Warranty was to start after 1 year manufacturer's warranty- so my effective warranty was 1 year manufacturer + 2 years extended from squaretrade.

When I received actual warranty found - the Squaretrade warranty started from Purchase date - so i will be returning this back now.

I recommend people to check these whenever you buy warranty what they say and what you get is same.

Horrible Product!
I purchased a protection plan for a Sony portable DVD player. Within two months, the DVD player stopped playing DVDs. I contacted Square Trade to file a claim. After completing a tedious claim form, I was informed that my DVD player was still covered under the manufacturer's warranty. I was instructed to contact Sony directly. After spending 20 minutes of the phone with Sony, I was instructed to send the DVD player back to them for repair. Shipping costs were $15, and I will not be reimbursed for that. Square Trade took my money and offered nothing in return. Many credit cards provide a free warranty on purchases. I'm quite certain that coverage would be equal to or superior to the "protection" I received from Square Trade.

I am absolutely furious. Why did I waste my money paying for an extended warranty from Square Trade when they did nothing to help me? I purchased protection for convenience and peace-of-mind. If I had known that they would just tell...

Had to cancel, but they were nice about it...

When the Roku box that we bought this for turned out to be a lemon, we had to return it- but we were able to return it to Amazon, because it was bad from the get-go. As a result, we had to cancel our Square Trade contract, so we never really got to use it. However, I can tell you that registering your product with them is really, really easy (it's online), and they refunded our money within a day when we were forced to cancel. They seem to be really, really good people to work with- I'd recommend them, for your extended warranty needs. :)

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