Great screen for the price, tricky install
I had a 110 inch Carada at my old house - a great screen, great company - but when it came time to put a screen in my new house I decided to take a chance, save some bucks (hey, new houses are expensive) and try this Elite based on reviews here and over at AVSForum. I'm pretty darn pleased with the end result; using the same projector (currently an Epson 8350) this screen looks just as good as my 1.4 gain Carada did, at about a third of the price (and cheaper shipping too). If you are looking for a quality screen that will help your PJ deliver an excellent picture then this Elite does the job.
I was also impressed with how this screen was packed for shipping. Somewhere in China, a young MBA sat down at the factory that makes and packs this thing and explained in great detail how spending X in up front packing costs would reduce Y in later damage claims. This advice (I assume) was taken to heart because this thing is packed like it is being sent off to war. Prodigious...
A helpful video of the installation process
I like it, but Elite Screens support leaves much to be desired
I ordered this screen here on Amazon and received it quickly. I installed it that Saturday by myself. From unpacking to mounted perfectly on my wall, it took me about 4 hours. During assembly, I noticed slight issues with the quality of the felt on the frame, but from a few feet away you couldn't see them at all, so I let that slide. But when I finally got it hung and had a projected image on it, I noticed some defects in the material. There were light grey vertical streaks everywhere. Right then and there I should have just sucked it up, taken it apart, and sent it back to Amazon for an exchange. But I decided to give the company a chance to help me out as I thought a material exchange would be much easier for both of us, boy was I wrong.
I contacted them right after install and received a response on Monday asking me to fill out a RMA form on their website. I filled it out a few days later and a few more business days passed. I received another email telling me that I...
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